Verzendbeleid

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after your order has been placed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, where available.

During periods of high order volume, holidays, or promotional events, processing times may be slightly longer. If there is a significant delay with your order, we will notify you by email.

Shipping Times

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Please note that delivery estimates are not guaranteed and may be affected by customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

Any applicable taxes, duties, or customs fees are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number (where available), allowing you to monitor your shipment's progress.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with reliable shipping partners, we cannot guarantee delivery dates.

If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you in locating your shipment.

Damaged Packages

If your order arrives damaged, please contact us immediately at abdirahmansalaad1234@gmail.com with your order number and photos of the damaged item(s) and packaging. We will investigate the issue and provide an appropriate solution.

International Shipping

We may ship to selected international destinations.

Customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities unless otherwise stated.

International shipping times may vary depending on destination and customs clearance procedures.

Returns

We offer a 30-day return policy. If you wish to return an item, it must be unused, in its original condition and packaging, with all tags attached and proof of purchase included.

For return instructions, please contact us at:

Email: abdirahmansalaad1234@gmail.com