Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, your item must:

• Be in the same condition as when you received it

• Be unused and unworn

• Have all original tags attached

• Be returned in its original packaging

• Include the receipt or proof of purchase

How to Start a Return

To request a return, please contact us at:

Email: abdirahmansalaad1234@gmail.com

If your return request is approved, we will provide you with a return shipping label along with instructions on how and where to send your package.

Return Address:
[Insert Return Address]

Please note that returns sent without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at abdirahmansalaad1234@gmail.com.

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Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong product, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

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Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom or personalized products

• Personal care items (such as beauty products)

• Hazardous materials

• Flammable liquids or gases

If you're unsure whether your item qualifies for a return, please contact us before sending it back.

Sale items and gift cards are non-refundable and cannot be returned.

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Exchanges

The fastest way to receive a different item is to return the original product. Once your return has been accepted, you can place a new order for the replacement item.

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European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without providing a justification.

To qualify, the item must be:

• Unused and unworn

• In its original condition

• Returned with tags attached

• In the original packaging

• Accompanied by proof of purchase

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Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed automatically to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at abdirahmansalaad1234@gmail.com.